Cancellation Policy

Before successful payment

An order may be cancelled at any time before successful payment is completed, by cancelling or leaving the payment page. No digital product is delivered before successful payment.

After successful payment

Once payment succeeds and access to the digital product has been granted, the order cannot normally be cancelled because delivery is digital. No physical product is shipped.

A payment or delivery problem after successful payment may qualify for a refund request within 5 days of purchase under our Return & Refund Policy, subject to the eligibility and legal rights described there.

Failed or debited transactions

Failed transactions where an amount was debited are subject to payment-provider reconciliation and refund processing. If your account was debited but your order is unpaid, do not pay again: contact us with your order number so we can check with the payment provider. Refund credit timing depends on the provider, payment method and bank as described in our Return & Refund Policy.

Support

Contact support@punittomar.com with your order number and checkout email address.